Refund policy

Perishable Products:
Food items are not eligible for return. However, we uphold a high standard of quality for our products. If they did not meet your expectations, please contact us, and we will do our best to address the situation.

Events & Classes:
Refunds for events and classes are available up to 4 days before the scheduled date. For more details, please visit: http://homemadechocolategifts.com/events-classes/

Initiating a Claim:
To discuss an issue, please contact us at sales@thesecretchocolatier.com. If your concern is accepted, we will provide further instructions.

Damages and Issues:
Upon receiving your order, inspect it immediately. If you find the item defective, damaged, or incorrect, contact us promptly so we can address the issue.