About The Secret Chocolatier

The Secret Chocolatier is a family-run chocolate shop in Charlotte, built by the Dietz and Ciordia families. What started as a leap from farmers markets became a storefront and production kitchen where everything is still made in-house, in small batches, by people who care an unreasonable amount about flavor.

Chef Bill Dietz is our craft backbone. His pastry career spans decades, and his standards show up in everything we make—from the fine chocolates to the everyday favorites. You’ll also see the next generation of talent in our kitchen and shop, growing alongside him and helping carry the work forward.

Robin Ciordia is our managing partner and the engine that keeps it all moving. She coordinates the team, works side-by-side with the kitchen, and partners with businesses and customers to make gifts, events, and custom projects actually happen. If you’ve ever thought, “How do they pull this off?” the answer is usually Robin.

Karen Dietz is part of the founding family and still a key support—especially during peak seasons—often helping behind the scenes and bridging the details that keep the business steady.

Andy Ciordia is the behind-the-scenes right hand: brand, systems, business development, and whatever Robin needs supported to keep the shop running strong. He still loves the kitchen, but these days his work is mostly making sure the people in it have what they need.

And then there’s Logan—no longer the “littlest chocolatier.” He’s grown up in the shop, interned with us over the summer, and now works part-time as school allows. You’ll also see him at markets running things like a pro, which is both helpful and mildly surreal.

We’re proud to be a women-owned, family-operated business. Thanks for letting us be part of your celebrations, your gifts, and your small “chocolate moment” breaks in the middle of real life.